Publication and delivery
This course is published for study. Publication does not confirm an available class, appointed instructor or completed practical validation. Before booking, obtain a session brief naming the organiser, instructor and assessor, equipment access and any independent review arrangements.
Before live assessment, the organiser must record the current LIVE build, validation date, ship and equipment used, tasks checked and any known limitations. If a required mechanic is unavailable, defer the affected assessment rather than certify an unobserved outcome. A material game update calls for a check of affected tasks, not cancellation of earlier academic achievements.
Your brief
For supply coordinators balancing fleet and civil needs.
This industrial planning case makes the recipient’s purpose part of the load decision. The coordinator cannot satisfy a request by sending an unapproved substitute.
Eight spaces for twelve requests
Practice case · IO 250 · 2956 teaching edition
- The request is six priority containers and six support containers, all equal in space for this case.
- Eight checked spaces are available. The requester has approved priority-first allocation.
- One priority container is unavailable. A different item is offered, but its suitability is not confirmed.
Before you begin: entry and equipment
Complete these courses
Bring or arrange
The case request sheet or a small cargo exercise with known capacity.
The organizer must confirm equipment access before booking. No ship purchase, pledge tier or donation is required.
Technical knowledge and game skills
Practical instruction revision 1 · 9 October 2026
Supplying compatible equipment to a working crew
Specify the usable item
Request the weapon model and magazine type, tool and attachment, or component size and permitted fit rather than “ammo” or “spares.” Check available inventory at the actual location. A nominally similar magazine or a component with the wrong fit cannot meet the requirement. For medical support, distinguish handheld supplies from the medical bed’s own consumable requirements.
Pack for access at the point of use
Group supplies by receiver and keep urgent items reachable without emptying the hold. Test a transfer to the intended player or container before bulk dispatch. A ledger allocation is not delivered stock while the item remains in an inaccessible ship inventory. Keep enough handling space to open, inspect and remove the required items.
Replenish from consumption
Ask crews what they actually consumed and what remains usable after the sortie. Separate reserved stock from free stock and damaged equipment from serviceable spares. Set a reorder trigger that covers the observed resupply journey. When substituting an item, have the receiver equip or fit it where supported before closing the demand.
Practical drill
Supply two crews with different weapons and one medical or engineering requirement. Include a deliberately incompatible item in the planning list; detect it before loading, then demonstrate the final transfer and receipt.
Observed-skill checks
- Compatibility is checked by model or supported fit, not broad item category.
- Urgent supplies are physically accessible to the receiver.
- The post-sortie account distinguishes consumption, reserved stock and unmet demand.
Use these checks to document the technical evidence supporting the course outcomes in your agreed role. Record what you personally performed, what assistance you needed and what remains unobserved. A discussion or simulated action does not certify live equipment handling; Crew Support evidence does not confer Pilot qualification.
Game references and build-sensitive details
The linked pages were read for this revision. Community references mix release eras; each source note identifies what is used and what is excluded. Technical explanations below are an Academy synthesis, and drills and performance checks are Academy-designed. Before practice, compare the named actions with the installed LIVE build and actual equipment. Bind actions by name rather than copying old default keys. Research is not an in-game validation.
- Star Citizen Wiki — Cargo
SCU, container geometry, grids and ownership. The page also contains obsolete automatic-loading descriptions and future design intentions; these are not instructions for the present cargo interface.
- Star Citizen Wiki — Medical
Body-part injuries, Hemozal, symptom medication, BDL, bed tiers and regeneration. Ship tables, resource costs and ranges change; inspect the actual bed and tool.
- Star Citizen Wiki — Engineering
Engineering terminals, components, fuses, heat and fires. This community overview is incomplete; verify each interaction and vessel’s support in the session.
Check the official LIVE release notes and record the session build, equipment and observed limitations before practical sign-off.
Learn the method
1. Clarify the request before loading
Ask what is needed, in which units, for what task and by when. Confirm the receiving point and person. “Send supplies” is not enough to choose a load, and twelve containers is not the same request as twelve units inside one container.
Translate demand into a service requirement: who needs the item, what task it enables and the latest useful delivery. A late complete load can be less useful than an agreed partial load on time. Ask the requester to identify the consequence of a shortage rather than allowing every request to declare itself urgent.
- Practise
- Repair an incomplete supply request.
- Ready when
- The request states units, quantity, purpose, receiver and latest useful arrival.
2. Allocate the space you have
Compare requests with actual capacity. Apply the stated mission priority and show which requests will not fit. Get a decision on the remainder before dispatch instead of promising every requester a full delivery.
Distinguish stock on hand, stock already committed and stock expected but not received. Only the first, less existing commitments, is available for a new allocation. Check physical loading constraints separately from the ledger so a mathematically balanced allocation does not become an impossible load at the ramp.
- Practise
- Allocate eight spaces against twelve requested containers.
- Ready when
- The load fits the checked capacity and names the unmet requests.
3. Ask before substituting
Describe the shortage and the proposed alternative to the requester. Ask whether a partial load, substitute or later delivery still serves the task. Record the answer and confirm what Receiving actually accepts.
A substitution changes the requirement, not just the manifest. Confirm compatibility and usefulness with the requester before dispatch, then tell Receiving which original item it replaces. Keep the unmet balance visible. An accepted partial delivery closes that portion of the request, not the need that the missing portion was intended to serve.
- Practise
- Resolve an unavailable priority item.
- Ready when
- The requester approves the change and the receipt preserves the remaining gap.
A worked decision
Eight spaces are available for twelve containers. The requester accepts six priority and two support containers; four support containers stay on the open request.
- Allocate six priority and two support spaces initially, with four support containers explicitly deferred.
- Report the missing priority item and ask the requester whether the alternative serves the task. Do not quietly load it because it fits.
- If the requester declines substitution, record the revised approved load and both types of unmet need. Obtain the receiving count separately.
Try it yourself
Clarify the request, draft the first load and revise it after the shortage. Keep an open-request list the next coordinator can use.
What changes during the exercise
A priority item is unavailable just before dispatch.
Keep this record
- Request / purpose / units / quantity / useful-by condition
- Capacity / priority / approved load / deferred quantity
- Shortage / substitution decision / actual receipt / open request
Plain-text worksheet with this case, your working fields and the assessment criteria. Fill it in privately; downloading does not submit work or record completion.
Check your reasoning
A substitute fits the vessel. Is that enough to load it?
Compare your reasoning
No. Fit does not establish usefulness. Confirm with the requester that it meets the need, then record the changed request and remaining shortage.
Answer first, then compare. In a later session, explain the decision using a changed case without referring to this answer.
How completion is judged
A clarified request, loading decision and receiving handover.
The assessor checks your own work against all three “Ready when” criteria above. Use the observed-skill checks in the technical chapter to establish the applicable game-handling evidence in your agreed role. A successful team result does not replace an action they did not observe.
Findings, another attempt and review
- Demonstrated
- Your observed work meets the criterion in the agreed role.
- Further practice required
- The assessor identifies the observed gap and the specific practice needed.
- Interrupted
- Equipment, staffing or personal circumstances prevented a valid assessment. This is not a failure.
- Not assessed
- There is not yet enough evidence for this outcome.
A fresh attempt
Restore the item but reduce the latest useful arrival window. Require a partial or cancelled request decision.
Reassess the missing outcome, plus any linked skill that needs new evidence. For prior learning, compare existing work with the same criteria and observe any missing practical action.
Ask for the reasons behind a finding. Reviews must be handled by someone independent of the original decision; defer the review if that person is not available.
Read the Academy Ordinance and review rulesFor instructors
Session setup and coaching
Prepare the session
The case request sheet or a small cargo exercise with known capacity.
Assign crew stations and tell each learner what they will practise. The instructor must be able to hear the calls and see the action being assessed. Brief the callsigns, channel, route and expected duration. Replace the example locations with the places you will actually use.
- Ask the learner to explain the relevant earlier procedure without notes; correct any gap before the practical.
- Teach and demonstrate the technical chapter using the actual game indications. Run its drill with feedback before connecting those skills to the three methods and worked decision. Use the observed-skill checks to identify missing handling evidence.
- Let the learner complete the normal procedure first, then introduce the change described in the exercise. Give them time to respond without coaching. Keep unrelated failures out of this attempt.
- Record the learner's action against each criterion. Give one specific next step for any gap and transfer unfinished operational work before closing.
What to watch for in IO 250
Check units before arithmetic. Then ask who approved the substitute and where the unanswered need remains recorded.
If another attempt is needed
Restore the item but reduce the latest useful arrival window. Require a partial or cancelled request decision.
Running the exercise
Before the crew assembles, try the exercise in the ship you intend to use. Check station access, equipment and the route. Brief the crew on any faults that affect the task. If a bug prevents someone completing it, repeat that part once it works; do not record a failure for a broken mechanic.
Brief the command “Stop exercise” before starting. On that call, cease the drill and tell the instructor what needs attention. For weapons practice, identify the participating ships and crew; anyone else entering the area is a reason to hold fire.
Session administration: use player handles in your notes. Ask before recording voice or video, and agree when the recording will be deleted. Academy rules and review procedure.
Sources and edition
Lex Astra · School of Applied Industry
Course IO 250 · edition 2956.3 · 2956 teaching edition · revised course text.
Case IO–4: the incomplete delivery
Applied Industry case issued by CDR Tobias Wren in 2956, drawing on the 1968 Neuhaus freight record. The older waybill belongs to the family freight business, not to Lex Astra; the course quantities are new teaching examples.
Professional references and instructional revision
Instruction revised 9 October 2026. Lex Astra cases supply the teaching situations. Professional references inform communication, decision-making and instructional design; they do not confer external qualifications. LIVE capabilities remain subject to the recorded session check.
Editorial context and teaching basis
The lessons are current Academy teaching, not newly discovered historical records. Lex Astra opened in 2891. Historical sources keep their original issuer and date; all case callsigns, quantities, times and conditions are supplied for practice.
Your session brief names the instructor, the crew assignments and the equipment provided. Contact the teaching office above to arrange a place.
Course-text revision: 8 October 2026. Educational references were reviewed for the framework on 8 October 2026; they inform the teaching approach, not external accreditation or current game-capability claims.
Teaching research and its limitsWhere this leads
Industrial Operations requirementsCourses that use this work
Course records retain the edition and role assessed. New teaching text does not erase earlier achievements.